Need to update a guest's event response?
Sometimes, registered participants reach out and ask to change one or more of their answers. In that case, you can edit their event response directly.
How to do it:
Open the event by clicking on its name (in turquoise).
Select Guest list from the left-hand menu.
Click the three dots on the far right of the row for the guest whose response you want to edit, and choose Show response.
In the pop-up window, click 'Edit response' or 'Add response' where you wish to edit.
Change one or more answers, or fill in any unanswered questions.
Click Save response to apply the changes. Choose Close when you’re done.
Done – the participant’s response is now updated.
To view the edited response:
Click the three dots again next to the guest and choose View response.
Under each question that was changed, you’ll see a note labeled Edited response, showing:
Who updated it
When it was changed
The original answer
When exporting the guest list, the edited answers will be included.
Note: Editing a response only updates the response itself. Any contact details associated with the guest are not updated. To edit a participant’s contact information, click View contact card at the top of the page and update the information directly on the contact’s card.