If an event is fully booked, participants can be placed in a queue. If someone cancels, the longest-waiting participant automatically gets the spot. Perfect for popular events where spots fill up quickly.
Enable Waitlist
- Go to Details in the left column.
- Scroll down to How many participants? and enable Set a limit on the maximum number of participants.
- If everything is "grayed out" and cannot be edited, you must first Allow event editing at the top.
- Once you have set the event's maximum participant limit, enable Place new participants in the queue after the maximum limit is reached.
- Specify how many contacts can be on the waitlist.
How It Works
- If all regular spots are taken and there are people on the waitlist:
- When a regular participant cancels, the event confirmation email is automatically sent to the contact on the waitlist with the longest queue time.
- That contact’s status also automatically changes from Waitlist to Registered.
View Who’s on the Waitlist
- Go to the Guest List page.
- Click on the Waitlist button.
Add Someone to the Waitlist
- Open the Guest List.
- Click on the current status and select Waitlist instead.