This guide provides a quick overview of the system requirements, settings, and best practices to ensure a smooth experience with Ungapped.
Operating system
Mac and PC with operating systems that are still supported and updated by their publisher (i.e. not outdated versions).
Supported OS versions
All current versions are supported, except for versions that are no longer maintained or updated.
Hardware requirements
There are no specific hardware requirements. Most modern computers less than 15 years old should work without any issues.
Browser compatibility
We recommend using an updated Chrome, Edge or Safari
Firefox should also work fine.
If you experience any issues related to your browser, please try switching to a different one. If problems persist, report the issue to our support team along with a brief description of the symptoms.
Browser settings
No specific settings are required to use the service.
However, some plugins or browser extensions, such as ad blockers, may interfere with the platform. If you experience problems, we recommend disabling these extensions temporarily.
Internet connection
A stable and reliable internet connection is required for the service to function properly.
Standard internet speed is usually sufficient, but a steady connection is essential to avoid problems when saving your work.
Security measures
We kindly remind all users to only send emails or newsletters to contacts who have given their consent.
Communication about changes
All important changes that directly affect users are communicated via email.
Other news and updates about the product are shared through newsletters and on the dashboard (the homepage you see when logging into Ungapped).
In case of technical issues, we notify all active users directly within the platform, as well as on our status page:
https://ungapped.statuspage.io/
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