Linking to a survey in an email

Linking to a Survey: Anonymous vs. Non-Anonymous Responses

NON-ANONYMOUS RESPONSES

With non-anonymous responses, data already stored in Ungapped’s database (under Recipients) "follows" the link, allowing fields in the survey, such as Name and Email Address, to be pre-filled if desired. This helps respondents by minimizing the information they need to enter.

PREREQUISITE: The survey must be published (active) »

1. Open the email that will include a survey link
2. Select the text, image or button that will be a link
3. Text: Click the link icon in the right-hand side column
   Image: Click Link in the right-hand side column
   Button: Click Edit link in the right-hand side column
4. Click the survey tab and select the survey you would like to link to
5. Click Insert.

Now, your email draft contains a link to your survey.

ANONYMOUS RESPONSES

For anonymous responses, you won’t know who has completed the survey unless specific fields like "Name" or "Email Address" are included.
(You also won’t know who hasn’t completed the survey.)

1. Open the survey.
2. Copy the survey’s URL (web address).
3. Open the email.
   Highlight the text, image, or button that will serve as the link.
   Text: Click the link icon in the text editor.
   Image: Click Link in the right column.
   Button: Click Edit link in the right column.
4. Go to the Web page tab and paste the URL.
5. Click Insert.

Find and copy survey URL

Received survey responses