Custom fields let you personalize your e‑mails with recipient-specific information, such as first name, company, or any other data stored in your Ungapped account.
Here’s how to insert them correctly:
Place the cursor where you want to insert a custom field.
Click Insert.
Choose the field you want to insert.
You cannot manually type something like
[First name] or {{First name}}. You must use the Insert function.
Example
If you want to use a custom field as a URL, use this format as the URL:
[@Custom10]The red number in the example above should be any number between 1 and 10, depending on which custom field you want to insert.